Deploying, Supporting, and Maintaining Software and Infrastructure
Black Box provides professional deployment, support, and maintenance policies and services that are designed to help businesses and organizations bring their own products and services to their employees, their partners, and the world. Whether you're in need of expert installation or integration of recently completed software or off-the-shelf solutions, you can rely on Black Box to make it available to your customers and audience and ensure your online presence and solutions remain reliable, available, and safe.
In this section you'll also and emergency support services that are specifically designed for businesses and organizations who require last-minute, high-quality, professional consulting and development, or immediate analysis and recovery of their critical systems.
Our emergency services are available 24/7 to those in dire need of assistance. Regardless of the level of damage or nature of the emergency, know that Black Box will always be there, any time day or night, to recover your critical systems, provide the level of effort and expertise necessary to meet impossible deadlines, and focus entirely on stabilizing your business, services, systems, and security.
Black Box’s deployment design and implementation service takes software through the entire deployment process. This process gets software running in a usable space and ensures its availability. Black Box experts test systems’ performance, abilities, and limits and determine the best deployment route for its specific needs. Our experts have experience taking software from a testing environment to a usable space and are sure to make the transition smooth to deploy software properly. Software is made accessible to users while maintaining its functionality and keeping costs low.
Black Box offers software maintenance and support to ensure systems run as efficiently as possible. Services are provided for virtually all systems, custom Black Box work as well as most external software products. Black Box’s extensive product knowledge allows for the resolution of all forms of software issues. Our professionals are equipped to handle everything from simple errors and bugs to large-scale complications. Maintenance and support services improve functionality and reduce downtime to keep systems up and running.
Black Box’s Storage and Infrastructure Maintenance and Support service keeps systems operating properly. Software requires a reliable space to be stored and used before, during, and after its deployment. Black Box’s extensive knowledge and experience allows our staff to combat a range of problems that can occur in a software’s staging and production environments. Whether it is an easy fix or a larger complication, Black Box’s support staff solve issues effectively to keep systems running smoothly.
Black Box provides Rapid Development, Repair, and Support services to businesses and organizations in dire need of last-minute professional development in order to meet unexpected customer demands before seemingly impossible deadlines, perform immediate repairs or modifications to mission-critical systems, or push their own software and services to completion in an unmanageably short period of time.
When software or systems critical to your organization or business go down, you’re left unable to provide your services, honor your own service level agreements, or meet any of your customer’s expectations. The purpose of our Recovery of Critical Systems service is simple; bring your software and systems back to operational status as soon as possible.